What to do if you find your mobile phone damaged by a red circuit board?
The red circuit is the red conductive material that gives off a glow when it is touching metal.
It can cause the phone to catch fire and also damage its display, and it is also harmful to electronics.
The manufacturer of the red circuit, the International Red-Green Association, has recommended that users take the phone off and wipe down the handset.
If this is not possible, it is advised to flush the handset thoroughly with water to remove any remaining residue and then re-insert it.
If the phone has not been damaged, but it still has the red trace, it can be disposed of in a safe manner.
It is also advisable to dispose of the handset in a cool place so that it does not catch fire or damage the display.
To determine whether your handset has been damaged by the red-green trace, the handset should be thoroughly washed with hot water and dried with a paper towel.
If your handset still has traces, it will be a good idea to rinse it thoroughly to remove the trace and then place it in a sealed plastic bag.
The plastic bag should be placed in a dry, warm place.
To check the condition of your handset, you can either perform a simple physical exam, which is conducted with a doctor, or take the handset to the nearest hospital, where a technician will check its condition.
If there are any other signs of damage, the phone can be returned to the manufacturer or an authorized dealer for replacement.
The National Consumer Disputes Red Cross and Red Crescent Commission has a service that will provide you with a written diagnosis of any red circuit damage and the cost of replacing it.
To obtain a free repair kit from your nearest phone repair centre, visit the NCDC website, where you can also submit the repair request online.